Ways to Work Together
Choose the support your venue needs.
24 Years of Hands-On Hospitality & Attraction Experience
I have spent 24 years working inside bars, restaurants, family entertainment centers, and high-volume attractions—from frontline service through multi-unit operations leadership. I have helped open more than two dozen businesses and managed operations ranging from independent concepts to $10M+ restaurant and entertainment venues.
Experience includes work with or opening support for Dave & Buster’s, Buffalo Wild Wings, R&R BBQ, Nacho Daddy, HallPass, Carson Kitchen, FatCats, Airborne Trampoline Parks, Labyrinth Reality Games, and other hospitality and attraction concepts.
How I Can Help
Venue Operations Audit
A focused review of labor, pricing, parties, guest flow, food and beverage, safety, reporting, and management systems—with prioritized recommendations your team can execute.
ROLLER Setup & Optimization
Product architecture, memberships, parties, waivers, reporting, staff training, launch preparation, and post-launch improvement from an official ROLLER referral partner.
New Venue Opening Support
Pre-opening planning, P&L and CAPEX review, SOPs, staffing models, training, menu and concessions development, launch readiness, and on-site support.
Food & Beverage Profitability
Menu costing, vendor pricing, inventory, kitchen and concessions flow, bar operations, service speed, genuine suggestions, and margin improvement.
Manager Training & Fractional Operations
Practical leadership development, SOP creation, accountability systems, recurring strategy, and experienced operational support without adding a full-time executive.
Utah Food & Alcohol Safety
Food-safety consulting and private Responsible Alcohol Service group instruction from a ServSafe Food Safety Manager Instructor and Utah-certified Responsible Alcohol Service Instructor.
Selected Results
• Increased corporate event sales more than 200% year over year for an axe-throwing concept.
• Improved concessions profitability by 35% for a trampoline park concept.
• Helped reduce party staffing costs by 50% while increasing average party spend.
• Helped reduce party check-in from 15–20 minutes to under 20 seconds.
• Built food and beverage into a profit center representing 20–25% of attraction sales.
• Helped launch and train teams across more than 24 business openings.
Starter Engagement: Venue Operations Diagnostic
Start with a focused review of the areas creating the most friction or lost profit. You will receive clear findings, prioritized recommendations, and an action plan—not a generic slide deck. Scope and pricing are confirmed after the initial call.
How It Works
Submit a short project intake.
Schedule a 20-minute fit call.
Receive a recommended scope and proposal.
Independent, Operator-Led Advice
Maternco is an independent consulting business and an official ROLLER referral partner. Maternco may receive a referral fee when an eligible referred venue purchases ROLLER. Recommendations are based on the venue’s operational needs and fit.
Featured & Trusted
Maternco is listed in ROLLER’s official Partner Directory as a preferred service partner. Chris and Airborne are also featured in ROLLER’s public case study documenting measurable improvements in check-in, party labor, average spend, and food-and-beverage performance.
Chris was featured in Marketplace’s “Adventures of Work” reporting on the obstacles and opportunities facing businesses in Utah County.
98%
Party check-in reduced from 15–20 minutes to under 20 seconds.
50%
Party staffing costs cut in half while average spend increased.
Results Built in Real Attractions
Choose Your Level of Support
Buy the playbook—or bring me in to help.
Some operators want the playbook. Others want help putting it into practice. Maternco offers both.
DO IT YOURSELF
Buy practical tools built from real operating experience and implement them with your own team. Resources currently in development include:
Birthday Party Operations Toolkit — High-volume party systems, host training, timing, prep, genuine suggestions, service and departmental handoffs.
Concessions R&D Toolkit — A practical framework for testing menu items, pricing, speed, waste, training and profitability.
Stop Making It So Hard for Me to Give You Money — Training on removing guest friction and increasing revenue without nickel-and-diming families.
The FEC Operating System — SOPs, manager accountability, staffing, guest flow and multi-location consistency.
DO IT WITH ME
Hire me to diagnose the problem, adapt the systems to your venue and help your team implement them. That can mean a focused operating audit, a ROLLER setup, a party-program rebuild, food-and-beverage improvement, a new opening or ongoing fractional operations support.
You can buy the ideas and decide what to implement—or bring me in to help make them work in the real world.